Become a Dental Office Manager
Dental Office Managers ensure the smooth flow of patient care and business administration in a dentist’s office or dental clinic. They communicate with patients, manage finances and human resources and oversee patient records and coding. This 100% online course will prepare you to serve as a Dental Office Manager, including office procedures along with dental terminology and anatomy.
Registration and Enrollment
This course is 100% online. Start anytime!
Course Details
- Learn dental terminology.
- Become proficient with scheduling and recall systems.
- Communicate effectively with patients and coworkers.
- Perform inventory management and equipment maintenance.
- Learn advanced features of Microsoft Word to work with documents.
- Learn the advanced functions for working with Excel workbooks.
- Account for inventory and fixed assets and depreciation.
- Learn various accounting functions in QuickBooks, including how to set up, save and secure QuickBooks files.
I: ADMINISTRATIVE DENTAL ASSISTANT
- The Dental Profession
- Interpersonal and Communication Skills
- Dental Healthcare Team Communication
- Patient Relations
- Records Management
- Patient Clinical Records
- Information Management
- Scheduling and Recall Systems
II. PROFESSIONAL BOOKKEEPING WITH QUICKBOOKS 2018 (SOFTWARE INCLUDED) BOOKKEEPING CONCEPTS
- Payroll, Partnerships, and Corporations
- The Journal and The Ledger
- Special Journals and the Worksheet
- Financial Statements and Closing the Books
- Merchandising Accounts
- Depreciation and Checking Accounts
- Petty Cash and Interest
- Payroll, Partnerships, and Corporations
- QuickBooks – Introductory Concepts
- QuickBooks – Intermediate Concepts
- Dental Patient Scheduling
- Dental Insurance Processing
- Financial Management
- Financial Arrangements and Collection Procedures
- Office Equipment and Inventory
- Computers in the Dental Office
- Employment Strategies
- Microsoft Word 2016
- Intermediate Microsoft Word 2016
- Advanced Microsoft Word 2016
- Microsoft Excel
- Introduction to Microsoft Excel
- Intermediate Microsoft Excel 2016
- Advanced Microsoft Excel 2016
- Using Pivot Tables
- Auditing Worksheets
- Data Tools
You should be proficient in keyboarding, have a basic understanding of a word-processing computer program (Microsoft Word is recommended), and have a command of English grammar and punctuation. You should be comfortable in a Windows environment, and have the ability to launch and close activities and navigate to information stored on the computer. They should also have an ability to manage files and folders. No dental office work experience is required.
Hardware Requirements:
- This course must be taken on a PC. Macs are not compatible.
Software Requirements:
- PC: Windows 10 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
- QuickBooks Online (Free 1-year subscription and practice site included in enrollment.) An additional subscription or software purchase for QuickBooks Online is not required to complete this course. However, please note that this course is only suitable for the QuickBooks Online version.
- Microsoft Word and Excel 2019 or Microsoft Office 365 (not included in enrollment). While Microsoft Word and Excel 2019 are ideal, you can use the desktop versions of each included with Microsoft 365. Please note: There may be some differences between your version of these programs and what you see in the course.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The following materials will be shipped to you approximately 7-10 business days after enrollment in the Administrative Dental Assistant portion of the program:
- Administrative Dental Assistant
- Student Workbook to Accompany the Administrative Dental Assistant
Additionally, this course will provide you with DENTRIX® software that consists of sample practice opportunities. You can use this software to engage in activities and tasks that you would perform in actual practice and demonstrate your skills.
Manuals are included as downloadable PDFs throughout the Microsoft portions of the course.
The following materials will be shipped to you approximately 7-10 business days after enrollment in the Professional Bookkeeping with QuickBooks Online portion of the program:
- Bookkeeping for Dummies
- QuickBooks Online software
- Your enrollment in this course includes a free 1-year full subscription to QuickBooks Online. You will be shown how to access and activate this subscription. Manuals are included as downloadable PDFs throughout the course.
Cindy Lamkin
Cindy Lamkin has been employed in the dental field for over 20 years. She graduated from the University of South Dakota with a degree in dental hygiene and holds Registered Dental Assistant and Registered Dental Hygienist credentials. In addition to practicing clinical hygiene, she has also worked in dental office administration and treatment coordination. Her career includes general dentistry, as well as specialty practices of periodontics, endodontics, pedodontics, and orthodontics.
Wade Lindenberger
Wade Lindenberger is a CPA with over 20 years of financial accounting and management experience in public accounting and private industry. He is currently Director of Finance and Administration for New Children’s Museum. Before his current position, he worked as the National Finance and Accounting Service Line Leader for Premier Alliance Group, a national professional services firm. Wade was also Director of the Finance and Accounting service line for the San Diego office of a global, publicly held professional services firm. Before becoming a consultant, Wade was Divisional Controller for one of the leading health and fitness club chains in the world. He has also been Internal Audit Manager and Divisional Controller for a division of a Fortune 500 global energy project management company. He began his career with Coopers & Lybrand, predecessor to PricewaterhouseCoopers, one of the “Big Four” CPA firms. He has previously served as an instructor for courses at Coopers & Lybrand and UC San Diego and is currently an adjunct professor at the University of San Diego School of Business. He is a member of the American Institute of Certified Bookkeepers’ Advisory Board.
Tracy Berry
Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.
List Price:$5,290.00
$3,995.00 (USD)
Save: $1,295.00(24% off)
This course is 100% online.
| Course Hours | Duration | Start Dates |
|---|---|---|
| 390 Course Hrs | 18 Months | Start anytime! |
Job Outlook
According to the US Bureau of Labor Statistics (BLS), job demand for Administrative Services Managers is expected to grow by 6% between now and 2029. This is faster than overall growth for all jobs, as the BLS forecasts that the records and information management fields will especially grow during that time period.
According to PayScale.com, Dental Office Managers earn $22.91 per hour or around $46,000 per year, on average. Early-career Dental Office Managers earn around $17.00 per hour. With experience, many earn close to $30.00 per hour, plus bonuses.
FAQs
WHAT DOES A DENTAL OFFICE MANAGER DO?
Dental Office Managers are responsible for the smooth flow of patients, documentation and finances in a dentist’s office. They oversee staffing, handle budgets and financial reports, and organize patient records and coding. Many also schedule visits, greet patients and manage human resources.
WHAT SOFTWARE PROGRAMS TO DENTAL OFFICE MANAGERS USE?
In addition to standard productivity applications such as word processors and spreadsheets, many dental offices use programs designed specifically for practice management. These specialized packages help Dental Office Managers track and manage workflows for patient visits and electronic records, insurance reimbursements, lab testing and dental imaging. This course includes instruction on the popular DENTRIX software suite.
“I loved the flexibility; being able to login day or night, whenever it was convenient for me. My facilitator, Cindy Lamkin, was very helpful and always responded quickly. The support I received was outstanding.”
S.S., Lord Fairfax Community College