Courses – Page 3 – ETi

Exceptional Customer Service

Train for The Workplace Elevate your customer service game with the skills necessary for success. Learn to recognize and deliver exceptional service, hone your communication skills, and gain insights into understanding and meeting customer needs. Master...

Business, Hospitality & Service Industryin-person, on-site

Business Career & Technical Education (CTE)

Strategic Planning

Train for The Workplace Unlock the power of strategic planning for achieving real results. Learn to articulate and communicate your organization's mission, vision, and goals effectively. Utilize various tools, processes, and models to craft comprehensive strategic...

Business, Career & Technical Education (CTE)in-person, on-site

Business Career & Technical Education (CTE)

Effective Problem Solving/Decision Making

Train for The Workplace Enhance your problem-solving and decision-making skills for the workplace. Learn to craft clear problem statements, utilize a variety of tools and techniques to address issues, and apply a streamlined 5-step problem-solving process....

Business, Career & Technical Education (CTE)in-person, on-site

Business OSHA/Safety Training

Creating a Respectful Workplace

Train for The Workplace Foster a culture of respect and inclusion. Gain insights into identifying and addressing disruptive behaviors, including incivility, abusive conduct, and harassment, while exploring strategies for bystander intervention. Through simulated scenarios and practical...

Business, OSHA/Safety Trainingin-person, on-site

Business OSHA/Safety Training

Preventing Sexual Harassment, Bullying and Discrimination

Train for The Workplace Gain insights into identifying unlawful behavior under FEHA and federal law, learn effective steps to address and report harassment, and understand supervisors' obligations in reporting and responding to complaints. With a focus...

Business, OSHA/Safety Trainingin-person, on-site

Business Writing & Publishing

Create Powerful Reports and Proposals

Training For the Workplace Master the art of creating powerful reports and proposals. Learn a streamlined 4-step process to develop documents that captivate and persuade. Discover how to strategically position your key points for maximum impact,...

Business, Writing & Publishingin-person, on-site

Business Career & Technical Education (CTE)

Communicating with Impact

Train for The Workplace Unlock the power of effective communication. Learn to forge connections, break down barriers, and understand perceptions and intentions to build trust effortlessly. Master the art of creating a welcoming atmosphere through both...

Business, Career & Technical Education (CTE)in-person, on-site

Business Featured Courses Writing & Publishing

Business Writing For Professionals

Training For the Workplace Develop effective business writing skills for the professional workplace. Learn to clarify your goals, understand your audience, and conquer writer’s block with ease. Master the art of organizing your thoughts, developing compelling...

Business, Featured Courses, Writing & Publishingin-person, on-site

Business Offerings Featured Courses

Scaffolding

Train for The Workplace This program is designed for scaffold users and covers the safety aspects regarding scaffold foundations, scaffold components, regulations, guardrail requirements, fall protection, scaffold stabilization, and erecting and dismantling procedures for scaffolds that...

Business Offerings, Featured Coursesin-person, on-site

Business Offerings Featured Courses OSHA/Safety Training

Flagger

Train for a Safer Workplace The flagger’s role is to protect project personnel and provide safe, courteous, and authoritative directions to traffic seeking passages through the work area. This course will teach students standard flagger control...

Business Offerings, Featured Courses, OSHA/Safety Trainingin-person, on-site